Terms of service

These Terms of Service apply to your use of www.monteaure.com and to purchases made from Monte Aure. By using the website or placing an order, you agree to these terms.

Products and pricing

We aim to describe and display our products accurately. Product colors may vary slightly depending on your screen. Prices are shown in the currency selected on the website. Taxes are included where stated at checkout.

Orders and payments

An order is accepted when we send an order confirmation. We may cancel or limit an order if a product is unavailable, pricing information is incorrect, or fraud is suspected. Payments are processed securely through the payment methods shown at checkout.

Shipping

Shipping is governed by our Shipping Policy. Orders are normally processed within 1–3 business days, and estimated delivery is 5–12 business days after dispatch.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy. Customers may request a return within 14 days after receiving an item, subject to the conditions stated in that policy and applicable consumer law.

Acceptable use

You may not use this website for unlawful, fraudulent, abusive, or harmful purposes, interfere with its operation, attempt unauthorized access, or infringe intellectual property rights.

Intellectual property

The website, brand elements, product descriptions, images, and other content belong to Monte Aure or its licensors and may not be copied or used commercially without permission.

Liability and consumer rights

Nothing in these terms excludes or limits rights or remedies that cannot legally be excluded, including mandatory consumer rights. To the maximum extent permitted by law, Monte Aure is not responsible for indirect or consequential losses arising from use of the website or products.

Privacy

Personal information is handled according to our Privacy Policy.

Changes

We may update these terms from time to time. The version published on this page applies from its publication date.

Governing law

These terms are governed by the laws of Lithuania, without limiting any mandatory consumer protections that apply in the country where you live.

Contact

Monte Aure
M. Katkaus g. 2c-16
09218 Vilnius, Lithuania
monteaure@gmail.com