Shipping policy

Monte Aure offers free worldwide shipping.

Order processing

Orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Estimated delivery

Estimated delivery time is 5–12 business days after dispatch. Delivery times are estimates and may vary because of carrier delays, customs processing, local holidays, or other circumstances outside our control.

Tracking

A tracking number is provided for every order. Tracking information may take a short time to update after dispatch.

Address changes

If you need to correct your shipping address, contact us as soon as possible at monteaure@gmail.com. We cannot guarantee that an address can be changed after an order has been dispatched.

Delivery issues

If your order arrives damaged, contains an incorrect item, or appears to be lost, contact us at monteaure@gmail.com with your order number so we can investigate and assist you.